1. Delivery


Your order will be fulfilled by the estimated delivery date set out on the website, unless there is an Event Outside Our Control (please see below). If we’re unable to meet the estimated delivery date, then we will inform you of a revised estimated delivery date. You will have the right to cancel your order and to be refunded if you are not happy with the revised estimate delivery date.


Delivery will be completed when we attempt to deliver the products to the address you gave to us.


The products will be your responsibility from the completion of delivery being attempted.


You will own the products when we have received payment in full for the products, including any delivery charges.


2. Delivery within UK


Please note that we deliver only within the United Kingdom. United Kingdom means England, Wales, Scotland, Northern Ireland, Guernsey, Jersey, Isles of Scilly and Isle of Man. Delivery will take longer where the items are delivered to more remote destinations. Unfortunately we are unable to guarantee a next day delivery service to remote areas of the UK including the Channel Islands where a next day service is not offered.


We are currently unable to offer international delivery, PO Box delivery, delivery to hotel addresses or British Forces Post Office delivery.


3. Events Outside Our Control


We will not be responsible for any failure to perform the contract or delay in its performance which result from any act or event beyond our reasonable control such as (but not limited to) natural disasters, floods, earthquakes, epidemic, IT failures or attacks, strikes, late deliveries by couriers or other delivery organisations, civil commotion, terrorist attacks or threats of such terrorist attacks, impossibility or delays resulting from using railways, shipping, aircraft, motor transport or other means of transport (‘Event Outside Our Control’).

If an Event Outside Our Control takes place and affects the performance of our obligations under the contract between you and us, then we will contact you as soon as we are able, our obligations will be suspended and the time for performance of our obligations will be extended for the duration of such event. Where the event delays your delivery, we will arrange a new delivery date with you when the delaying event has passed.